Submit an Online Support Request

Phone:
530-754-HELP (4357)
Monday - Friday
7:00 AM - 9:00 PM
(except University holidays)
Closed Saturday & Sunday

Online:
Online Help Resources
Submit Support Request
(UCD auth. required)

In Person:
182 Shields Library
Monday - Friday
8:00 AM - 6:00 PM
Saturday/Sunday
1:00 PM - 4:00 PM
(except University holidays)

Quicklinks

Network & System Status		UC Davis Internet Tools		New Accounts
Student Computer Repair		Software		Electronic Forms

Tell us who you are, select a topic and type in your problem. The more specific you are, the better chance we have of helping you.

Name:	(required)
Affiliation:	(required) If you selected "Other", please specify:
Responses are typically made via email. If your query requires a response, provide your contact information below.

Email:
Enter one complete email address (e.g.; name@domain.tld)

Phone:	( )

Select a topic so your question or comment can be handled more efficiently. Choose "Any other topic" for topics not shown.

Select this topic...	For questions about...
Accounts, UCD LoginID, or passwords:	Changing your UCD LoginID, password, or real name on account
Email programs:	Configuring or using Pine, Thunderbird, or another email program
Resnet:	Report slow network response, broken links, accessibility, or usability issues
MyUCDavis:	Using MyUCDavis services
Software:	Locating, buying, using, or upgrading UC Davis site licensed software
SmartSite:	SmartSite course management services
UC Davis Internet Tools CD:	Purchasing, using, information
Security or inappropriate use:	Web, email, network, or account misuse
Connecting to the UCD Modem Pool:	Connecting from home or office
Distribution lists or ListProcs:	Getting on or off class lists, using distribution lists or Listprocs
Disk Recovery/File Conversion:	Problems with floppy disks
Any other topic:	Other questions, comments

Describe your problem or enter your question or comment, providing as much detail as possible.